VOLUNTEER ONLINE LEARNING PORTAL

Welcome to the Online Learning Portal!

We are so excited to welcome you!!

In an effort to simplify and streamline trainings and communication at the SPCA we have created this Online Learning Portal for you to simply click on what you would like to train in! It is that simple!

Note about the Training Videos:

Please follow the directions in the online training course. You must complete the video(s) and the surveys associated with the training course in order for your account to be updated. If you do not complete and submit the survey(s), your account will not be updated and you will not be able to view the schedule for that Volunteer Team Assignment. Remember to complete each video (if there is more than one video for the training). Helpful Tip: Stay on the Page when you are viewing the training videos.

Once you have completed ALL of the videos, you will need to:

Complete and submit a Survey for that training. Please allow 48 – 72 hours for us to process the surveys and update your Volgistics account so you can either schedule your Shadow Training Session or start scheduling shifts! AND FINALLY…..Once you have completed the Shadow Training Session, you can start signing up for shifts!! If you have questions, please contact the Director of Volunteers via email at volunteer@spcawake.org.

Unfortunately, I may not be available to answer questions via phone, so please, no phone calls.

FEATURED VOLUNTEER TEAM ASSINGMENT OF THE WEEK!

FRIENDSHIP CAFE VOLUNTEERS NEEDED!!

Here are the details:

Our amazing Community Initiatives Team does so many amazing things for the pets and people of our community, but this opportunity is super unique!

A little history about how this opportunity came about: SPCA Wake has teamed up with Meals on Wheels (MoW) in order to provide pet food to seniors in our community. They started making monthly deliveries of pet food to the MoW distribution center in 2020. Those deliveries make it possible for Meals on Wheels clients who receive home delivery (of people food, of course!) to receive pet food at the same time. Neat, right?

Maybe. But it wasn't enough! The Community Initiatives Department (CI Team) wanted to have as much positive impact in the community as possible. So, the CI Team began making monthly deliveries to Meals on Wheels' satellite luncheon locations -- lovely little gathering places called Friendship Cafes.

ANYone can sign up to participate in a Meals on Wheels Friendship Cafe, as long as they're 60 years old. Attending seniors are served a hot lunch and they're given an additional meal to take home with them. They worked with the administration at MoW to create a way for people to sign up to participate in the Friendship Cafes via the CI Team at the SPCA.

There are also various activities going on (bingo, flower arranging classes, chair yoga, trivia, movie days, etc) for the seniors to enjoy together.

It's an enormously pleasant place to be, and now we're ready to enlist volunteers to take over the role of SPCA Representative at each of the locations.

Friendship Cafes meet Monday through Friday in several locations. We're currently attending 6 locations each month on a set schedule, and eventually we will be adding at least 4 more to the list. Ideally, there'd be a separate rep for each location.

If you are interested in learning more about the Friendship Café Volunteer Opportunity, please let me know and please see the attached SOP for more information, which also will be available on the Volgistics Website! We are really excited about being able to reach more people and pets in our community!

Monthly Visit Schedule (subject to change)
When	Time	Where	Address
1st Friday	10am – 12noon	Capitol Towers Apartments (bldg. 2) GRAB N’ GO SITE	4808 Six Forks Rd. Raleigh, NC
2^nd Friday	10am – 12:30pm	Saint Saviour Center	616 Tucker St., Raleigh, NC
3^rd Tuesday	10am – 1pm	Rosenwald School @ Juniper Level Baptist Church	9000 Noble Rd., Raleigh, NC
4^th Friday	10:30am – 1pm	Redeeming Love Baptist Church (no photos)	3425 Rock Quarry Rd., Raleigh, NC

If you are interested in participating in this awesome volunteer team assignment, please fill out the survey below!

VOLUNTEER TRAINING

NEW VOLUNTEER ORIENTATION

Please see the New Volunteer Orientation Modules if you have questions or you want a refresher of what was covered! Please click on the button below to watch the Orientation videos and review other important information!

LET'S GET STARTED

We are so excited to welcome you to the first of five modules for the New Volunteer Orientation!

Are you ready? We are!

VOLUNTEER TEAM ASSIGNMENTS MODULE

In this step, you will learn about the SPCA's Volunteer opportunities! We have plenty to choose from, and there is something for everyone. We are so excited to share these opportunities with you!! This module will walk you through the shifts and steps you will need to take in order to complete the training for the team assignment or assignments that you are interested in. Please have the Volunteer Team Assignment List handy to mark which assignment you're most interested in!

Click Here > Volunteer Team Assignments

Do you know which team assignment you want to sign up for? There are A LOT of volunteer opportunities available!

Feel free to refer back to this Volunteer Team Assignments list at any time!

Please click the button below to move onto the Shelter Safety Module!!

Welcome to the Shelter Safety Module.

You are one step closer to becoming an SPCA Volunteer!

In this step will, you will learn about our safety protocols! These are very important to follow, as the safety of the pets and people at the SPCA is our top priority.

The safety of the pets and people at the SPCA is our top priority. Once you have completed the Safety Video portion of this module, please fill out and submit the New Volunteer Survey below. Once you have completed and submitted the Survey, you can move on to the next step and take a tour with the Director of Volunteers!

Let's Take a Tour of the Pet Adoption Center!

In this module, we will be taking you on a tour of the Pet Adoption Center. You will learn where things are, don't worry when you come in to train for the assignment you want to do, we will show you around. This is just to get you acquainted with our building and show you where you may be volunteering and spending your time during your shift.

SPCA Adoption Center map and where to park:

Welcome to the Volgistics Module!!

You are almost done, I promise!

What is Volgistics?

Volgistics is our Self-Scheduling Volunteer Management Software here you can schedule yourself for trainings and shifts.

*The Volunteer Director will be unable to schedule each individual volunteer for training sessions or classes, if you are having trouble viewing the open shadow training sessions or in-person training, your account may not be updated, please reach out to the Director if this is occurring, otherwise, please utilize this tool to schedule your training sessions and classes.

Once your Application, Surveys and DocuSign Waiver have been processed, you’ll receive a link to set up your account (good for 24 hours).

Please view the Instructional Videos below for more information about Volgistics

Volunteer Team Assignments Required Training(s)

Whether the Volunteer Team Assignment requires one-step training, which includes online and in-person training classes or two-step training (See the Volunteer Team Assignment Document for more information), once you have completed the requirements for that assignment, your account will be updated to reflect that you have completed the training(s).

If your assignment requires 2-step training, once you have completed the training and submitted the survey, your account will be updated and you will be able to view the Shadow Training Sessions available!
Once you have completed the training requirements, your account will be updated which will allow you to start signing up for shifts

Please refer to the Volgistics Quick Reference Guide for instructions on Scheduling your shifts and other important information:

Volgistics Quick Reference Guide

How to Use VicNet for Volunteers with Calendar View

How to Sign-in and Sign-out at VicTouch

Next Steps!

BUTLER TRAINING

DOG BUTLER

Do you want to help us care for, socialize and provide enrichment for the dogs in our care? If your answer is yes, you are in the right place!! Click on the button to complete the first step of the Dog Butler Training!

NOTE: This Volunteer Team Assignment requires volunteers to complete the Online Training and a Shadow Training Session with a Lead/Mentor Volunteer.

DOG BUTLER TRAINING

PUPPY BUTLER

Are you interested in helping our puppy kiddos while they wait for their forever homes? Please click the button below to complete the training for the Puppy Butler Assignment!

NOTE: This Volunteer Team Assignment require volunteers to complete the Online Training. Once it is complete and your account is updated, you can start signing up for shifts!

PUPPY BUTLER TRAINING