Volunteer Opportunities & Job Descriptions

Below you’ll find brief descriptions for the various volunteer opportunities at the SPCA. You can choose to volunteer with dogs, cats, or small critters. If you prefer, there are even some tasks without direct animal contact. There are morning shifts, afternoon shifts, and evening shifts. There are even some as-needed shifts. So you see, there’s something for everyone and we think you’ll find something you enjoy.

If you are interested in volunteering but not quite sure where to get started, be sure to sign up for New Volunteer Orientation, where you’ll learn more about our different volunteer opportunities, sign up for a job that’s best for you, and begin training.

Since 1967, the SPCA of Wake County has served our community by providing innovative programming, compassionate care and workable solutions for people and pets in need. The SPCA’s two buildings work together toward one mission to promote adoption, provide education about pet ownership, and reduce pet overpopulation. There are volunteer opportunities at both buildings.

The Holding Center is the first stop for any animal accepted into the SPCA’s managed-admission adoption program. The staff members here are the first to evaluate new pets and assess their medical and behavioral needs. Pets receive care at the Holding Center until they are cleared for adoption and are then added to the website. That way, a potential adopter can begin the process before the pet even arrives at the Adoption Center.

Pets make the transition to the Adoption Center once they have been medically and behaviorally cleared for adoption. Visitors may meet with the pets and potential adopters can speak with adoption counselors about a particular pet’s history if they are interested. If an adopter has chosen a pet still at the Holding Center, the pet can be brought to the Adoption Center for the adopter to meet.

 

Cat/Kitten

Cat Volunteer Opportunities. There are two levels of volunteering with the cats; basic and advanced. All volunteers must attend basic volunteer orientation. Advanced volunteer duties require the orientation session and task specific training sessions.

Cat Butlers (at Adoption Center) (AM only)
Cat Butlers help clean the cat areas prior to opening to the public. In the adult cat rooms, they scoop litter boxes; sweep cubbies; sweep the floors; provide clean laundry, general cleaning. In the kitten room, they clean each condo. Doing a load of laundry is nice, too.
Adult/Youth Team 1:2 ratio
Training: on-the-job training
Schedule: 1 shift per day, 3 volunteers per shift
Everyday, 9:00am-11:00am (or earlier)

Cat Cage Butlers (at Adoption Center) (AM only)
Cleaning the cat/kitten condos in the Grooming and Treatment Rooms
Take cat/kitten(s) out of condo, clean, scoop litter boxes, replenish water and food and lines, return cat/kitten(s), go to next condo and repeat.
Adults only
Training: on-the-job training
Schedule: 1 shift per day, 1 volunteer per shift
Grooming Room: everyday, Treatment Room: weekends 9:00am-11:00am (or earlier)

Cat Cage Butlers (at Holding Center) (AM only)
Clean cages in the Cat Room – remove items from kennel; spray with disinfectant and wipe out kennel; change litterboxes, newspaper, linens, and toys; provide fresh food and water. Handwashing plastic toys, litterboxes, and bowls as needed. Spend time socializing with the cats in cages or in play pen.
Adult/Youth Team 1:1 ratio
Training: on-the-job training
Schedule: 1 shift per day
Every day, 9:00am-11:00am (Open to Adult/Youth Teams; we recommend 1:1 ratio)

Grooming Room Keeper (at the Adoption Center) (PM only)
Clean the cat/kitten condos in the Grooming Room. Take cat/kitten(s) out of condo, clean, scoop litter boxes, replenish water and food and lines, return cat/kitten(s), go to next condo and repeat.
Adults only
Training: on-the-job training
Schedule: 1 shift per day, 1 volunteer per shift
Every day, 6:30pm-8:30pm

Kitten Room Keepers (at Adoption Center)
Cleaning the kitten condos (scooping, feeding, water) in the Kitten Room and includes playing with the kittens. Take each group of kittens out (one condo at a time), clean their condo, freshen water and food if needed, put kitten(s) back, go to next condo and repeat.
Adult/Youth Team 1:2 ratio
Training: on-the-job training
Schedule: 1 shift per day, 1 volunteer per shift
Tues through Sunday 6:00pm to 8:00pm
Mondays 8:00-9:00pm

Cat & Kitten Matchmakers (at Adoption Center)
(Advanced) Matchmakers are stationed in the hallways outside the cat/kitten rooms. They will be responsible for managing the public access to animals. Matchmakers are expected to become knowledgeable about the pets in their areas and help potential adopters get to know the pets they might be interested in. They will supervise visitors in the unlocked rooms and manage any overcrowding or handling of anxious cats. If adopter is interested in pursuing possible adoption, the Matchmaker will direct them to Adoption Counselors.
Adult/Youth Team 1:2 ratio
Training: attend Cat Matchmaker task training session required
Schedule: 1 to 2 cat volunteers per shift
Monday, 1:00pm-3:00pm and 3:00pm-6:00pm and 6:00pm-8:00pm
Tuesday – Saturday, 11:00am-1:00pm and 1:00pm-3:00pm and 3:00pm-6:00pm
Sunday, 1:00pm-3:00pm and 3:00pm-6:00pm

 

Dog/Puppy

Dog Volunteer Opportunities. There are two levels of volunteering with the dogs; basic and advanced. All volunteers must attend basic volunteer orientation. Advanced volunteer duties require the orientation session and task specific training sessions.

 

Dog Butlers (at Adoption Center)
(Advanced) Take the dogs out into the play yards for exercise and nature calls. Provide outside clean up and occasional inside clean up. Make sure every dog has fun and is well behaved, focusing on behavior and positive conditioning training.
7-9am and 4-6pm shifts include putting dogs in crates for feeding time.
Adult/Youth Team: Dog Butler is approved for only one youth in an Adult/Youth team and adult must handle leashed dog.
Training: attend Dog Handling and Dog Butler task training session required – Shadow session recommended
Schedule: 4 shifts per day, 4 volunteers per shift
Everyday, 7:00am-9:00am, 11:00am-1:00pm, 4:00pm-6:00pm, and 8:00pm-9:00pm

Canine Housekeepers ( at Adoption Center)
Clean the dog bedrooms while the dogs are outside.Can spend time with dogs outside when rooms are cleaned.
Adult/Youth Team 1:1 ratio
Training: on-the-job training
Schedule: 4 shifts per day, 2 volunteers per shift
Every day, 7:00am-9:00am, 11:00am-1:00pm, 4:00pm-6:00pm, and 8:00pm-9:00pm

Dog Walkers (at Holding Center)
Give extra attention and enrichment to the adult dogs by taking them out of their kennels for walks, play time in the yards, and/or training sessions.
Open to Adult/Youth Teams, but adult must maintain control of the dog at all times
Training: DB/CH task training and dog handling class preferred and on-the-job training at the Holding Center provided
Schedule: 3 shifts in AM, 3 shifts in PM
Every day, 10:00am-12:30pm, 2:00pm-5:00pm

Kennel Keeper (at Holding Center) (AM only)
Clean puppy and dog kennels – set up clean kennel with fresh water, clean linens, and toys, move puppies and dogs to clean kennels; clean soiled kennels.
Adults only
Training: DB/CH task training and dog handling class required
Schedule: 3 shifts
Every day, 9:00am-12:00pm

Dog Matchmakers (at Adoption Center)
(Advanced) Matchmakers are stationed in the hallways outside the dog rooms. They will have key access to the pet rooms and will be responsible for managing the public access to animals. Matchmakers are expected to become knowledgeable about the pets in their areas and help potential adopters get to know the pets they might be interested in. Dog Matchmakers will direct interested adopters to visit rooms, get selected dogs and coordinate visit. If adopter is interested in pursuing possible adoption, the Matchmaker will direct them to Adoption Counselors.
Dog Matchmakers not approved for Adult/Youth team.
Training: attend Dog Handling and Puppy/Dog Matchmaker training session required. – Shadow session recommended for Dog MM
Schedule: 2 to 3 dog volunteers per shift
Monday, 1:00pm-3:00pm and 3:00pm-6:00pm and 6:00pm-8:00pm
Tuesday – Saturday, 11:00am-1:00pm and 1:00pm-3:00pm and 3:00pm-6:00pm
Sunday, 1:00pm-3:00pm and 3:00pm-5:00pm

Super Scrubbers (Dog) (at Adoption Center)
(Basic) Volunteers who do a deep cleaning of a dog bedroom help keep them extra clean. Once (or twice) a month these volunteers do a thorough cleaning (scrub the floors and walls). It takes about an hour to thoroughly clean one dog bedroom.
Adult/Youth Team 1:1 ratio
Training: on-the-job training
Schedule: 2nd and 4th Saturday mornings 9:00am-11:00am

Puppy Butlers (at Adoption Center)
(Basic) Clean and sanitize the puppy tubs. Bending over short tub walls to pick up soiled newspaper, mopping, providing water and food. This is an excellent task for Adult/Youth teams because the youth can entertain the puppies while the adult is cleaning the tubs.
Adult/Youth Team 1:2 ratio
Training: on-the-job training
Schedules: 1 volunteer per shift
everyday, 8:00am-9:00am and 7:30pm-9:00pm
Sunday, Monday 11:00am-1:00pm

Puppy Matchmakers (at Adoption Center)
(Advanced) Matchmakers are stationed in the puppy area. Matchmakers are expected to become knowledgeable about the pets in their areas and help potential adopters get to know the pets they might be interested in. If adopter is interested in pursuing possible adoption, the Matchmaker will direct them to Adoption Counselors.
Adult/Youth Team 1:2 ratio:
Training: attend Puppy/Dog Matchmaker training session required.
Schedule: 1 puppy volunteer per shift
Monday, 1:00pm-3:00pm and 3:00pm-6:00pm and 6:00pm-8:00pm
Tuesday – Saturday, 11:00am-1:00pm and 1:00pm-3:00pm and 3:00pm-6:00pm
Sunday, 1:00pm-3:00pm and 3:00pm-5:00pm

 

Bunny & Other Small Animals (at Adoption Center)

Bunny Buddy (Advanced)
Bunny Buddies entertain, exercise and socialize the rabbits that we have for adoption. They learn about the rabbits and other small animals (pocket pets: hamsters, Guinea Pigs, others) traits to promote them to adoptive clients.
Adult/Youth Team 1:2 ratio
Training: attend Bunny Buddy task training session required
Schedule: 2 shifts per day, 1 volunteer per shift
Everyday: mid morning and late afternoon

 

Other Opportunities

Laundry/Facilities Friend (at Adoption Center and Holding Center)
(Basic) Wash, dry, fold blankets and towels. Requires handling soiled items. Toys are washed in the machine and air-dried. Follow directions for the bleach and soap ratio posted in the laundry room.  Help keep the adoption center clean by washing internal windows in the adoption areas and other basic cleaning as requested.
Adoption Center Schedule: 8:00am-12:00pm, 12:00pm-3:00pm, 3:00pm-6:00pm, and 6:00pm-9:00pm
Holding Center Schedule: 10:00am-12:00pm and 1:00pm-4:00pm

Medical (at Adoption Center and Holding Center)
(Advanced) Give daily, prescribed medications to the dogs and cats. Should have prior experience working in a veterinary program and giving oral medications to cats and dogs.
Training: review training guide and attend training session required
Schedule: 2 shifts per day at Adoption Center, 1 shift per day at Holding Center, 1 volunteer per shift
Every day, 8:00am or 9:00am and 6:00 pm or 7:00 pm at Adoption Center, 9:00am-11:00am at Holding Center

Food Barrel (locations vary)
(Basic) Collect donations of pet food, etc. from participating stores. Weekly visits to assigned store, lifting, stacking and hauling of donated items. Delivery to SPCA, removing items from vehicle and stacking on assigned shelving. Record keeping of donated items to be turned in when delivery is made at SPCA.
Schedule: ongoing assignment for local store

Transport
(Basic) Volunteers usually have SUVs or other enclosed large vehicle or a truck. Transport items that would not fit or be appropriate cargo in a conventional automobile. Examples include transporting: animals to events, bulky supplies to event location, over-sized donated items such as dog kennels, dog houses, mower, etc.; recycling of cardboard, white paper, aluminum and plastic to recycling centers.
Schedule: at request of Volunteer Services Director

Recycling
Involves loading up the cardboard and other recyclables in your vehicle and taking the items to a recycling location. There is a map to this site and other locations at the link below. The items for recycling are stored in the hallway near the employee entrance. Any staff person can show you where and unlock the side door for you to load. If you can help, please feel free to check that area the next time you are here for a shift. No need to schedule it – just let a staff person know if you need access to the door to load the items.
Location #4 at 3600 Yates Mill Pond Rd. is closest to the SPCA

Administrative Assistance (at Adoption Center and Holding Center)
(Basic) Help with various office needs such as: data entry, filing, stuffing envelopes and metering postage.
Schedule: at request of Volunteer Services Director

Voice Mail Retrieval (can be done from home)
(Basic) Access Holding Center’s voice mail box and transcribe messages.
Email messages to staff at the Holding Center.
Training: review training guide
Schedule: weekly shifts

Fundraising and Promotional Events (locations vary)
(Basic) The events team members help with special events. Signature SPCA events include: K9-3K Dog Walk, Fur Ball. There are multiple smaller events throughout the year that call for volunteer assistance. These are a great opportunity for exposure for the SPCA for increased awareness by the general public.